Customer Comments


fbGifts & Awards quickly becamemy choice for custom awards and plaques.Every interaction I have is very professional, helpful and accommodating. They always ensure my order is ready quickly, looks fantastic, and is exactly what I wanted. Communication has always been fast and easy. I am very impressed with fbGifts & Awards and will continue to recommend them to friends and co-workers. E.V. Rochester, NY

Dear fbGifts & Awards Customer Service/Mr. William Harris My order arrived yesterday and I wanted to comment on the prompt, efficient service, as well as the quality merchandise, exactly as represented. I won't hesitate to recommend your company to friends/family/colleagues/etc... and I look forward to future business. Thanks so much for making this such an effortless venture. Kindest Regards Karen K.C. Archbald, PA

You responded immediately to my calls, and followed through with getting back to me in a timely manner when neccessary.Your professionalism was top-notch. Although out of town, you was able to coordinate the process without any problems. Thank you. My uncle loves his award! I'm looking forward to doing business with you again. J F Rochester, NY

fbGifts & Awards, provide top notch one on one attention and service! They made me feel that whatever I needed, they could make happen and even stay within my budget guidelines. I greatly appreciated the prompt responses.I have told friends and Soror’s across the country about this business, because they ship anywhere in the U.S.!I look forward to doing business with fbGifts & Awards in the near future! R.M. Rochester, NY

I needed a custom product in a rush. Your people made it happen, which is exactly what I requested. Very pleased, thank you! M.A. Brockport, NY

Products received were exactly as ordered and on time - Excellent service m.j.w. Alabama

Beechwood Neighborhood Coalition appreciates fbGifts & Awards because of their timely service,helpful attitude and customer first approach. G.C. Rochester, NY

I can’t think of many businesses that are as responsive and commitment to customer satisfaction as the folks at fbGifts & Awards. T.M. Rochester, NY

fbGiifts & Awards helped us produce the t-shirts we were looking for. They returned phone calls and emails within the same business day. We had to make one change to the design and they were very accommodating. Most importantly we got the t-shirts we ordered on time. Natt Rochester, NY

fbGifts & Awards has another satisfied customer! Bill & Flo created a commerative piece for my husband's business. I liked their work so much that I consulted with them about uniforms for my place of buisness. I'd been using another uniform vendor for the past 10 years. I'm extremely pleased with the service, the cost, and the product! Penny C. Rochester, NY

FB Gifts and Awards provides quality awards at reasonable prices and delivers fast and are very friendly, we have been using them for 2 years now and will continue to go back every year! Global Union Rochester, NY

Son's article in the local paper was plaqued as a keepsake..Service was prompt, personal and professional. I am recommending fbGifts & Awards to my employer for all of our trophy, plaque and award needs. Best of all fbGifts & Awards was able to preserve a memory for a lifetime! K. Winfrey Rochester, NY

fbGifts - a great business!! I use fbGifts every year for my sales awards. They are prompt and courteous. Their engraving is gorgeous and the selection of styles is excellent. I would recommend them to anyone who wants quality products and excellent customer service. C. Epps Rochester, NY

fbGifts was selected to produce a crystal trophy for the annual Four Woods Invitational Golf Tournament. Excellent customer service and workmanship! The trophy is beautiful and is a showpiece for the winner of this annual tournament. C. Forbes Rochester, NY

Exceptional Service and Product..The product provided exceeded my vision and expectations. It is great to get a fantastic product but even greater to get a fantastic product with fantastic service. Del Rochester, NY

Very Satified!.. I found the owner to be very couteous and knowlegable. Delivered what he said when he said. T. Latta Rochester, NY

Great Customer Service.. I have order a couple of items and what stands out the most is the customer service that is provided. The owner took time to ensure that the item I was order was best for our vision. I have recommended this company to others and will continue to use them in the future. Great customer service and excellent quality of work make this company top notch in our book....God's Vision Ministries, Inc. Rochester, NY